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24/7 Support Services

Always-On Technical Support

Round-the-clock technical support and help desk services to ensure your systems remain operational and your team stays productive at all times.

24/7 Availability

Always here when you need us

Rapid Response

Quick issue resolution

Happy customer service representative interacting with colleagues in a call center. Call center agent smiling while collaborating with support team. Young asian woman with headset talking to her supervisor while working.

Our Support Services

Comprehensive support solutions designed to keep your business technology running smoothly around the clock.

24/7 Help Desk

Round-the-clock technical assistance from certified professionals ready to resolve your IT issues quickly and efficiently.

  • Phone Support
  • Email Support
  • Live Chat

Remote Technical Support

Direct remote access to resolve issues quickly without disrupting your workflow or requiring on-site visits.

  • Screen Sharing
  • Remote Troubleshooting
  • Software Installation

Emergency Response

Priority support for critical system failures with rapid response times to minimize business disruption.

  • Priority Queue
  • 15-minute Response
  • On-site Support

Call Us

Speak directly with our support team

+27 11 340 1517

Email Support

Send us your technical questions

support@z3technologies.co.za

Support Portal

Submit and track support tickets

Access Portal

Our Response Time Commitments

We understand that every minute counts when your systems are down

15min
Critical Issues
1hr
High Priority
4hrs
Medium Priority
24hrs
Low Priority

Need Immediate Support?

Our expert support team is standing by 24/7 to help resolve your technical issues and get you back to business.